Cancelation & Refund Policy

Last Updated: 25th August 2025

1. Purchase Policy

  • Users purchase contact credits to unlock nanny contact numbers.
  • Each credit once used cannot be reversed.

2. Non-Refundable Payments

  • All purchases are final and non-refundable, regardless of:
    • Whether the nanny responds or accepts work.
    • Incorrect or outdated contact information.
    • User dissatisfaction with the service.
    • Accidental or duplicate purchases.

3. Cancelation

  • Since we provide instant digital access to contact information, cancelations are not permitted once payment is made.

4. Exceptions

No exceptions shall be made under any circumstances.

Important Note:

By making a purchase on Sityn, you acknowledge that you have read and agreed to this Cancelation & Refund Policy. We strongly recommend carefully reviewing nanny profiles before using your credits to unlock contact information.